Important Notice!! Our Printing Capacity and Shipping are normally operating Despite the lockdown across China.

 

unionfab

After Sales Service

Return & Replacement

If you find that the product has less quantity than ordered within three days after receiving the product, don't hesitate to contact customer service.

  • Customer Service Whatsapp +86 18221603447 (Monday to Sunday 9:00-18:00)
  • iMassage
  • Email hello@unionfab.com
  • @unionfab
  • @unionfabchina
  • Unionfab

Social Media

Circumstances that require return or replacement

• When the product size, surface details, and Quality are inconsistent with the previous communication and verified as Unionfab's fault, we will replace the product for you. If the subsequent replacement demands are not met, we shall arrange a refund to your account.

•After three working days from the receipt date of returned products, a refund shall be arranged and credited to your account.

Circumstances that don't require return or replacement

Poor product quality caused by non-universal intelligent manufacturing reasons, including:

  1. Moisture, discoloration, etc. after the product is signed
  2. Insufficient quantity of returned products
  3. Other due to user reasons

Refund instructions

  1. Refund rules: After Unionfab agrees to refund, the refund will be returned to the original payment account
  2. Refund cycle: The refund will be remitted to your bank account within 30 working days

Suggestions

Unionfab attaches great importance to customer feedback on products and services and has established a full range of customer communication channels. Our customer service team comprises a team of energetic engineers who have the professional technical knowledge and exemplary professionalism to provide you with quality services such as product consultation, information feedback, complaints, and suggestions.

If you have any dissatisfaction or suggestions about our experience or service, you can directly communicate with us by phone or email. We will deal with it within 24 hours and get back to you.

  • Customer Service Whatsapp +86 18221603447
  • iMassage +86 18221603447 (Monday to Sunday 9:00-18:00)
  • Email service@unionfab.com

Social Media

  • @unionfab
  • @unionfabchina
  • Unionfab