How to deal with abnormal payment problem?

Allen YangAllen Yang
About 1 mins
Published: August 27, 2022
Updated: August 27, 2026
How to deal with abnormal payment problem?

Dear customer, sorry for the inconvenience caused. You cannot pay for the order directly because an error occurred in the payment system. We are going to fix this bug, and many thanks for choosing and trusting us.

To ensure the production process, you can make payment through the following steps. After manual review, we start to arrange the production immediately.

Thanks again for your understanding.

【First Step】

pay for the order by paypal or bank transfer, and remark the Order ID.

1.Transfer by paypal:

Unionfab account: yanggen@uniontech3d.cn

2.Transfer by paypal:

Bank Wire Information:

Company Name:Unionfab AM Technology (Shanghai)Co.,Ltd

Company address:Room102,Building 40,Songjiang High Science Technology Park, Caohejing Developing Zone, No518 Xinzhuan Rd.shanghai

Deposit bank:BANK OF CHINA SHANGHAI BRANCH JIU TING TOWN SUB-BRANCH

Bank address:NO.116 QIU JING ROAD,JIU TING TOWN SONG JIANG,SHANGHAI

Swift Code:BKCHCNBJ300

Bank Account USD:435181022737

Bank Account EUR:436481786795

【Second step】

After successful payment, kindly contact us with a proof of payment via email or whatsapp (or you can contact us directly to deal with the problem before payment)

1.Contact customer service in the lower right corner

2.Email: hello@unionfab.com

3.Whatsapp: +8618221603447

【Third step】

After manual review, the order can be scheduled for production.

Tips: you can bind credit card on your paypal.

Allen Yang

A seasoned engineer and the CEO of Unionfab, Allen has spent over 10 years bridging the gap between rapid prototyping and full-scale production.

Unionfab

Unionfab is China's Largest 3D Printing Manufacturing Company for Rapid Prototyping and On-Demand Production Parts.

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